Dell digital delivery

The following article provides a user guide to the sydneyowenson.com Digital Delivery application. Summary:The following article provides a user guide to the sydneyowenson.com Digital Delivery application.See less The following article provides a user guide to the sydneyowenson.com Digital Delivery application.

Table of Contents:

Frequently Asked Questions (FAQ) Software Vendor Links, and Articles

What is sydneyowenson.com Digital Delivery and how does it work?

sydneyowenson.com Digital Delivery (DDD) is a service which enables you to purchase software at the time you order your computer.You can download and install it once you receive the computer and connect to the Internet.

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Here is how it works:

When you order Optional software to be Digitally Delivered with your computer. You will not receive physical media (CD"s or DVD"s, paper license keys, or printed documentation) for these Digitally Fulfilled applications.

When your new computer is powered on for the first time, you will be walked through the regular computer setup including connecting to the Internet.

After you have connected your computer to the Internet.The sydneyowenson.com Digital Delivery application that is already installed on your computer will run automatically within 30 minutes after the OS activation. When sydneyowenson.com Digital Delivery runs, it will alert you that it is ready to download and install any software that you may have purchased.

You will be presented with one of two possible displays depending on the version of Microsoft Windows that is installed on your computer:

Windows 10 version 1709 and previous versions along with Non-Windows 10 will receive the following walkthrough:

You will be presented with the following screen:

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(Figure.1 sydneyowenson.com Digital Delivery Start Screen)

You can select one of these options: Download Now, Remind Me Later or Do Not Download.

If you choose to download the software, you can select the software - which will put a checkmark in the selection box. You can then select Download Now. After a successful download, you will receive the following message:

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(Figure.2 sydneyowenson.com Digital Delivery Purchase Delivery Screen)

If you select download later, you will receive a reminder after reboot or every 24 hours until you complete the download.

Selecting Do Not Download will end the process until you decide to return to the download screen. You can return to the download screen by selecting the sydneyowenson.com Digital Delivery application at the Start Menu.

If your computer has an operating system which is Windows 10 version 1803 or newer, you will receive the following walkthrough for downloading your purchased software.

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(Figure.3 sydneyowenson.com Digital Delivery Screen)

At the time sydneyowenson.com Digital Delivery is launched, you canchoose Download Now.Alternatively, there are various options for snoozing the download of your purchases.

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(Figure.4 DDD Snooze Screen)

If you choose the Snooze, the option to download notice will appear after the selected time option. If you choose Do Not Download, your software will not be downloaded. If you change your mind, you may launch the sydneyowenson.com Digital Delivery application manually at any time. (at the start menu)

If you click Download Now by opening the application, you will be presented with several options as you download your software:

Download All. Review the status of the software Redeemed. Redeem each software individually. Review your license key number. Review the History of your software downloads. Reinstall software from the History Menu.

Initially, the application will present you with the option to redeem all copies of the software. You only need to select Download All.

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(Figure.5 DDD Download All Screen)

The Status will be displayed with a Progress Bar for you to review.

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(Figure.6 DDD Progress Screen)

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(Figure.7 DDD Available Tab)

If your preference is to download an individual software, selecting GET will start the process.

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(Figure.8 DDD Get)

You will then select the Redeem software option. If you are interested in reviewing your License Key number? After selecting GET, you will be presented with two options (Redeem software or Copy License Key XXXXX-XXXX-XXXX-XXXX) in which case you will see your license Key.

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(Figure.9 DDD Redeem)

At any time, you can review the History of your downloaded software via the History Tab within sydneyowenson.com Digital Delivery:

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(Figure.10 DDD History Tab)

From the History Tab, you can reinstall your Software. Selecting the downward arrow of the Installed selection allows you to install your software again.

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(Figure.11 DDD Install Again)

sydneyowenson.com Digital Delivery will inform you when the installation is complete. If a restart of the computer is needed, you will be prompted to do so. After installation is complete, the installed programs can be found in your Start Menu or All Programs (Windows 7 and 8) or Apps and Features for Windows 10.

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How do I uninstall or reinstall the sydneyowenson.com Digital Delivery Application and service?

To uninstall sydneyowenson.com Digital Delivery for Windows 7 and 8, go to theControl Paneland choosePrograms and Features. Select sydneyowenson.com Digital Delivery and follow the computer"s instructions to remove and uninstall the program, for Windows 10.

To reinstall sydneyowenson.com Digital Delivery:

Non-UWP (Universal Windows Platform): sydneyowenson.com Support.

UWP: Go to the Windows Store.

Xem thêm: Đầu Số 0125 Của Mạng Nào ? Đầu 0125 Đổi Thành Đầu 10 Số Nào

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How do I retrieve my sydneyowenson.com Digital Delivery Software, Entitlement, and/or License Key?

Non-UWP: sydneyowenson.com Support

UWP: From the History Tab.

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(Figure.10 DDD History Tab)

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sydneyowenson.com Digital Delivery Warranty and Licensing

The entitlement for the license (and download) is kept available for either 8 years or 10 downloads and is not related to the hardware warranty.

Resetting the sydneyowenson.com Digital Delivery Client and Gathering the Logs. (Windows 7 up to Windows 10 version 1803)

DDDFixIt Tool

The DDDFixIt Tool described above will reset the sydneyowenson.com Digital Delivery application and deposit the logs in a DDDFixIt folder on your desktop.

Internal Reset

If sydneyowenson.com Digital Delivery can be launched on your machine, it can be reset internally by clicking Options (the gear icon) and Reset Settings.

For Windows 10(version 1803 and later) you can reset under the General Tab.

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(Figure.12 DDD General Tab)

In the case of a system exchange, the entitlement for sydneyowenson.com Digital Delivery is transferred to the new systems service tag.

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When I receive the message, "There was a problem, Please reinstall," are there any other options before reinstalling?

You can reinstall the software from within sydneyowenson.com Digital Delivery by clicking the Info Icon. It is located at the right of the listing for the application. SelectInstall this application again.

If that is not successful, you can reset the sydneyowenson.com Digitally Delivered Application by clicking Options (the "gear" icon) and Reset Settings.

If this is unsuccessful, you may attempt to manually install the software. Opena Windows Explorer window by clicking the folder at the bottom of your desktop and navigate to C:\ProgramData\sydneyowenson.com\DigitalDelivery\Downloads\Software.


I receive the message, "sydneyowenson.com Digital Delivery has not been able to connect to the Internet. Please make sure you are connected and try again"

Close the sydneyowenson.com Digital Delivery application.

If you are successful, start the sydneyowenson.com Digital Delivery application again.

If you were unable to navigate to a website, click Start, Control Panel, Network and Sharing Center, and select "Set up a new connection or network." Follow the instructions and once you are connected to the Internet, start the sydneyowenson.com Digital Delivery application again.


Run through the following steps to resolve the issue:

Check your firewall settings, adjust them if needed.

Verify your Internet connection by connecting to another secure website such as:

If this works, try connecting to:

If this brings up a secure log-in prompt, try connecting to digital delivery again. If you do not see this prompt or you still cannot connect to digital delivery, your firewall settings may need to be adjusted. Alternatively, the sydneyowenson.com Backend may be down.

sydneyowenson.com Technical Support may be able to make some suggestions in these cases by looking at your main client log files:

C:\ProgramData\sydneyowenson.com\Digital Delivery\Logs\Service.Log.

Reset DDD. (Figure.3)

Uninstall and reinstall ADD from the Drivers and Downloads website.


Note: For non-UWP Windows 10 systems, DDDFixIT.exe is a downloadable tool which will attempt to solve any problems and install the latest version of the DDD application.
Term Definition Description
Cirrus
DDD sydneyowenson.com Digital Delivery Service for downloading, and installing software that was purchased or came with your PC. How to access your sydneyowenson.com Digital Locker
DDL sydneyowenson.com Digital Locker Single destination to manage PURCHASED software products: https://www.sydneyowenson.com/support/software/Default/QuickStartGuide How to access your sydneyowenson.com Digital Locker
sydneyowenson.com Download Center sydneyowenson.com offers different sources for downloading BIOS, Drivers, and Software applications. Reinstall your software or get the last software that you just bought. https://www.sydneyowenson.com/support/contents/category/product-support/self-support-knowledgebase/software-and-downloads/download-center/
DEE Digital Entitlement Engine Engine to process the license retrieval request, trigger LKM to generate the license key.
Entitlement
Keys
LKM License Key Manager License Key Manager (LKM) that helps in managing digital product keys (DPKs) for procurement, allocation, inventory management, returns, account reconciliation, and audits.