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Gilbert collects and recycles large home appliances. View accepted items and schedules.

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One Stop Shop - Customer Service
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The One Stop Shop’s front counter is open with enhanced sanitation and safety measures in place to protect customers and staff.

Know Before You Go

Customers must wear masks when visiting the One-Stop-Shop Plexiglass barriers have been installed at the front counter Staff will wear masks when physical distancing is not possible Hand sanitizer will be available for customers and staff Floor stickers will be in place to encourage physical distancing of at least six feet Building cleanings have been increased

For the latest updates and information on Gilbert’s response to COVID-19, also known as coronavirus, visit

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We’re expanding our One Stop Shop online services!


The online self-service portal offers applicants a convenient way to register, submit, and pay for a variety of applications as well as schedule inspections and review inspection results.

ForPlanningapplications, please clickhere.

ForBusiness Registration and Licensing, please click here.

The followingBuilding and Engineering Permitsare available in One Stop Shop:


Plumbing (water lines, sewer lines, etc.) Mechanical (A/C) Electrical Gasline & LPG Fence/Flag Pole Landscape Meter Plan Changes Deferred Submittals Swimming Pools and Spas


Utility Permits


Alarm/Sprinkler Fire Access/Hazard Material Compressed Gas System Emergency/Backup Power Flammable Spray/Finish


Plumbing (water lines, sewer lines, etc.) Mechanical (A/C) Electrical (panel upgrades/replacements, solar, etc) Gasline & LPG (gas line repairs, gas line installs, propane tanks) Emergency/Backup Power Fence/Flag Pole Landscape Meter Re-clearance Gas/Electric Residential Solar Plan Changes Deferred Submittals Swimming Pools and Spas


Permanent Signs (Wall Signs, Freeway, Monument) Non-Permanent (Temporary Residential Subdivision / Offsite temporary sign on private property / banners)

For all other types of Building and Engineering Permits, please clickhere.

How to Use One Stop Shop Training Guides

How to Use One Stop Shop Videos

Questions? Please call the One Stop Shop Customer Service Center at (480) 503-6700 for assistance.

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