HOW TO FIX WINDOWS 7 BUILD 7601/7600 'NOT GENUINE' ERROR

This article provides a solution lớn an issue where users may receive sầu the Windows Activation or "Windows is not genuine" notifications starting at or after 10:00 UTC, January 8, 2019.

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Original hàng hóa version: Windows 7 Service Pachồng 1Original KB number: 4487266

Summary

This article applies khổng lồ volume-licensed Windows 7 Service Pack 1 devices that use Key Management Service (KMS) activation & have the KB 971033 update installed. Some users may receive the Windows Activation or "Windows is not genuine" notifications starting at or after 10:00 UTC, January 8, 2019.

On January 9, 2019, we reverted a change that was made to lớn sydneyowenson.com Activation và Validation servers. For devices that continue lớn report activation & "not genuine" notifications, you should remove KB 971033 by following the steps in the Resolution section.

Windows editions that tư vấn volume-licensing activation include the following:

Windows 7 ProfessionalWindows 7 Professional NWindows 7 Professional EWindows 7 EnterpriseWindows 7 Enterprise NWindows 7 Enterprise E

For Windows editions that experience activation & "not genuine" errors that are not caused by the sydneyowenson.com Activation and Validation server change around January 8, 2019, we recommover that you follow standard activation troubleshooting.

Symptoms

You receive sầu a Windows is not genuine error message after you log on.

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A This copy of windows is not genuine watermark appears in the bottom-right corner of the Windows desktop on a blaông xã background.

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The slmgr /dlv output reports error 0xC004F200.

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Activations that are made by using the slmgr /ato lớn commvà fails & return the following message:

Windows is running within the non-genuine notification period. Run "slui.exe" lớn go online and validate Windows.

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The following events are logged in the event log.

Event logEvent sourceEvent IDDescription
Applicationsydneyowenson.com-Windows-Security-SPP8209Genuine state set lớn non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f
Applicationsydneyowenson.com-Windows-Security-SPP8208Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f
ApplicationWindows Activation Technologies13Genuine validation result: hrOffline = 0x00000000, hrOnline =0xC004C4A2
Applicationsydneyowenson.com-Windows-Security-SPP8196License Activation Scheduler (sppuinotify.dll) was not able lớn automatically activate. Error code: 0xC004F200:

Cause

A recent update lớn the sydneyowenson.com Activation & Validation unintentionally caused a "not genuine" error on volume-licensed Windows 7 clients that had KB971033 installed. The change was introduced at 10:00:00 UTC on January 8, 2019, and was reverted at 4:30:00 UTC on January 9, 2019.

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Note

This timing coincides with the release of the "1B" January 2019 updates (KB 4480960 và KB 4480970) that were released on Tuesday, January 8, 2019. These events are not related.


Windows 7 devices that have sầu KB971033 installed but did not experience this issue between the time of the change (10:00:00 UTC, January 8, 2019) and the time of the reversion of that change (4:30:00 UTC, January 9, 2019) should not experience the issue that is described in this article.

KB971033 contains the following text:

"cảnh báo For an Enterprise customer who uses Key Management Service (KMS) or Multiple Activation Key (MAK) volume activation, we generally recommend to NOT install this update in their reference image or already deployed computers. This update is targeted at consumer installs of Windows using RETAIL activation."

We strongly recommover that you uninstall KB971033 from all volume-licensed Windows 7-based devices. This includes devices that are not currently affected by the issue that is mentioned in the Symptoms section.

Resolution

To determine whether KB 971033 is installed, use one of the following methods.

Open the Installed Updates cống phẩm in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), và then look for Update for sydneyowenson.com Windows (KB971033) in the list.

Run the following commvà in a Command Prompt window as administrator, and then look for "sydneyowenson.com-Windows-Security-WindowsActivationTechnologies-package~31bf3856ad364e35~amd64~~7.1.7600.16395" in the results:

dism /online /get-packagesIn the Installed Updates cửa nhà in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), right-clichồng Update for sydneyowenson.com Windows (KB971033), and then select Uninstall.

Run the following commvà in a Commvà Prompt window as administrator:

wusa /uninstall /kb:971033Run the following commvà in a Commvà Prompt window as administrator:

dism /online /Remove-Package /PackageName:sydneyowenson.com-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395After KB 971033 is uninstalled, or after it no longer appears as installed, rebuild the activation-related files và then reactivate the system by running the following commands in a Commvà Prompt window as administrator:

net stop sppuinotifysc config sppuinotify start= disablednet stop sppsvcdel %windir%system327B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ahdel %windir%system327B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ahdel %windir%ServiceProfilesNetworkServiceAppDataRoamingsydneyowenson.comSoftwareProtectionPlatform okens.datdel %windir%ServiceProfilesNetworkServiceAppDataRoamingsydneyowenson.comSoftwareProtectionPlatformcachecache.datnet start sppsvccscript c:windowssystem32slmgr.vbs /ichiến đấu cscript c:windowssystem32slmgr.vbs /atosc config sppuinotify start= demand
Note

In the first cscript comm&, replace with the actual key. For more information, see KMS Client Setup Keys.


The following table lists the KMS client keys for each edition of Windows 7.

Operating system editionKMS Client Setup Key
Windows 7 ProfessionalFJ82H-XT6CR-J8D7P-XQJJ2-GPDD4
Windows 7 Professional NMRPKT-YTG23-K7D7T-X2JMM-QY7MG
Windows 7 Professional EW82YF-2Q76Y-63HXB-FGJG9-GF7QX
Windows 7 Enterprise33PXH-7Y6KF-2VJC9-XBBR8-HVTHH
Windows 7 Enterprise NYDRBP-3D83W-TY26F-D46B2-XCKRJ
Windows 7 Enterprise EC29WB-22CC8-VJ326-GHFJW-H9DH4

Note

Scripts that contain the KMS client thiết lập key must target the corresponding operating system edition.